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How do I use my refund code?

Last updated on Dec 24, 2025

Once you have submitted a refund request and it has been approved, you will receive a refund code via email. This refund code is equivalent to the dollar value of your refund and can be redeemed at checkout towards your next order.

A refund code will look like this:

refund_123456

To redeem your refund code, simply apply the code at checkout and click APPLY DISCOUNT:

If your refund includes free shipping, this coupon will also apply toward free shipping.

Refund coupon codes do not expire!