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Do You Offer Same-Day Delivery in Vancouver?
Do You Offer Same-Day Delivery in Vancouver?

How do I place an order for delivery in the Lower Mainland?

Chloe avatar
Written by Chloe
Updated over 5 months ago

XPG is proud to present our Same-Day Delivery option 7 days a week for members located within Vancouver and the Fraser Valley.

To take advantage of this convenient delivery service, please submit your payment before the cut-off times as follows:

7 Days A Week ~ NEW WAVES AVAILABLE

  • Orders made by 8:30 AM will be delivered between 9:30 AM – 12:30 PM

  • Orders made between 8:30 AM - 11:30 AM will be delivered between 12:30 PM – 3:30 PM

  • Orders made between 11:30 AM - 2:30 PM will be delivered between 3:30 PM – 6:30 PM

  • Orders made between 2:30 PM - 5:30 PM will be delivered between 6:30 PM – 8:30 PM

  • Orders made between 5:30 PM - 8:00 PM will be delivered between 8:30 PM – 12:00 AM

If your order is placed and payment processed after the same-day cut-off, it will go out with the next days' first run of packages.

*Please note, Same Day Delivery is unavailable on holidays

These windows are subject to change.

HOW DO I PLACE AN ORDER FOR DELIVERY?

  1. Locate the "Filter By Shipping" option at the top right side of any category page, and make sure that your address is entered.

  • From here, select your preferred delivery option(s):

    Select only XpressGrass West (same-day delivery) option

    OR

    Select both options for maximum product availability!

  • Then, start shopping! Add your products to your cart and proceed to checkout.

  • While completing the checkout process, please ensure that “Same-Day Delivery” is selected.

We require that you provide a local cellphone number - your courier will call to confirm delivery, and you will recieve a text notification 15 minutes prior.

We have added new payment instructions for Same-Day delivery, please ensure that you read and follow them closely.

Same-Day orders are shipped via an independent courier service. Please be discreet, respectful, and avoid prolonged interaction with your delivery person.

Reminder: COVID-19 precautionary measures remain in effect, please respect social distance protocol.

Details

Same-Day deliveries are only available within the designated delivery zone:

Vancouver, West Vancouver, North Vancouver, Burnaby, New Westminster, Coquitlam, Port Moody, Port Coquitlam, Surrey, Delta, Ladner, Tsawwassen, Richmond, Langley, Pitt Meadows, Maple Ridge, White Rock, Abbotsford, and Mission.

IMPORTANT NOTE: Please be advised that if there are any issues related to your payment -- I.e. a manual payment is sent but an order number is not included; payment is sent to the wrong email; the wrong amount is sent – this could result in your delivery being delayed. Please ensure all Payment Instructions are followed in order to ensure you receive your delivery as soon as possible.

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